If there are any changes to your insurance policy or carrier, please let us know as soon as possible by sending us the Declarations Page. Visit www.mycoverageinfo.com/mrcooper and follow the simple instructions to upload your Declarations Page. Be sure to include your loan number a...

We have several options to submit your documentation: Online: Sign in to your online account. However you send your documents, please be sure to include a note including your name, loan number, property address, and contact information.

When a disaster strikes your home, your insurance company may issue an insurance claim check, which can also be called loss draft funds. A claim check is meant to cover various costs, including repairs.

Only Mr. Cooper customers and authorized third parties may request a payoff quote. You can authorize a third party to request a payoff quote on your behalf online. You can request a payoff quote through your online account. Depending on your loan, you may be eligible for an instant p...

We’ll help you determine a plan of action and next steps based on your circumstances. If you’d prefer to mail or fax your application, you can also download it. Note: We need to have your complete mortgage assistance package (application with all supporting documentation) before we c...

With Mr. Cooper’s Digital Loan Tracker, you can view real-time progress updates on your application status, upload financial documents, e-sign disclosures, and access mortgage professionals.

We receive tax bills for escrowed accounts, so you don’t need to send us your copy unless the bill is for delinquent taxes or a supplemental/interim tax. Please write your loan number on it first, and then send to any of the following: Why did I get a tax bill? © 2025 Nationstar Mort...

Learn how much insurance you need to cover your home and loan, and which types of insurance are required or optional for your property. Find out how to pay for insurance through your escrow account and what to do if you live in a high-risk area.

You can quickly apply for mortgage assistance online. If you’d prefer to mail or fax your application—or if you don’t have an online account—you can download it here. Note: If you're currently engaged in an active bankruptcy, please consult with your attorney before submitting a mort...

We suggest contacting your insurance provider and arranging to pay them directly for these policies.