You can also make a one-time payment through your online account. Check out our Smart Calendar for important information about your due date, grace period, and more. Here’s a video on how it works and where to find it: © 2025 Nationstar Mortgage LLC d/b/a Mr. Cooper. Mr. Cooper is a ...

Here’s what you need to know about credit corrections: Mr. Cooper does not complete “goodwill” credit suppression/corrections. Mr. Cooper will not change or suppress any validly reported delinquency. Credit repair companies cannot force a creditor to change valid reporting.

Your grace period is a set number of days after your contractual due date when we’ll still accept your payment without charging a late fee. The number of days is outlined in your Note. Check your statement for the exact date when penalties and interest are added.

A verification of mortgage (VOM) is an official statement that verifies your existing loan terms and provides a rating of the payment history, including if the loan was current or delinquent for each month listed. It reflects only the most recent 12 months of your loan, excluding the...

Change the payment amount, bank account, or payment date in your AutoPay settings online at any time. New settings will take effect immediately, unless there’s already a draft scheduled within the next 24 hours.

Managing Automatic Payments (AutoPay) Includes setup, making changes, and automatic payment amount changes

General account help, transfer of ownership, deceased borrower, credit corrections, divorce

Get started by signing in. If you didn’t already create an online account, all you need is your loan number, Social Security Number, and property ZIP code. Download our secure mobile app in the App Store or Google Play to manage your account anytime, anywhere.

Payoffs must be made via certified funds—wire transfer, money order, or cashier’s check. Please do not send personal checks, certified personal checks, or cash. Your payoff quote statement will include all of the information you need about our receiving bank for wires. Note: We sugge...

Check Your Credit Score. Lenders use your credit score as one factor when determining your loan amount and interest rate. Most use credit reports from the three primary credit bureaus (Experian, Transunion, and Equifax) to evaluate your credit score.