Until 6/30/2023, it was based on the London Interbank Offered Rate (LIBOR) index. SOFR is often considered a more robust and transparent rate than LIBOR, which was based on interbank lending practices. Your ARM change notice will reflect the latest rate information available.

Get started by signing in. If you didn’t already create an online account, all you need is your loan number, Social Security Number, and property ZIP code. Download our secure mobile app in the App Store or Google Play to manage your account anytime, anywhere.

As the largest servicer in America, we’re committed to giving you a first-class experience—starting with your transfer. Our goal is to make this transition as easy and stress-free as possible. There will be no late payment fees for 60 days from your transfer date.

If you want to transfer ownership of your property into a Trust or to your spouse/children, you’ll need to notify Mr. Cooper and provide one or more of the following documents: Deed – This document is used to validate that you are an owner of the property.

Find out how to access previous statements, change affiliation, or verify payments. Learn how to resolve common problems with your year-end tax statements, such as incorrect interest, missing name, or fo... Release of liability – You can ask your lender for a release of liability.

Hundreds of thousands of loans change hands in this way every year. At Mr. Cooper, we’re determined to set a new industry standard for personal attention and customer satisfaction.

You should have received a “goodbye” letter (Notice of Servicing Transfer) from your previous servicer when your loan was transferred to us. The letter should include your official transfer date and arrive around 15 days before that date. other important information.

Updating Your Bank’s Online Bill Pay for Transferred Accounts To continue using your bank’s “Online Bill Pay” service, you will need to change the payee information to the following: Mr. Cooper PO Box 650783 Dallas, TX 75265

Change the payment amount, bank account, or payment date in your AutoPay settings online at any time. New settings will take effect immediately, unless there’s already a draft scheduled within the next 24 hours.

We suggest contacting your insurance provider and arranging to pay them directly for these policies.