ABOUT US

Nationstar has
become Mr.Cooper.

INTRODUCTION

Hi. Howdy. Hello.

We are Mr. Cooper. And we’re happy you’re here.

Mr. Cooper is more than just a new brand name. It represents a better way of doing business. We aim to be the friendliest, most trusted advocate for every customer, whether we’re helping you with a loan, refinancing, or simply servicing your existing loan.

We’re keeping things simple, focusing on solutions and putting customers first. Yes, we’ve made improvements, but we’re not done. We’re on a journey to better, and we won’t stop until we achieve our single-minded goal: To keep the dream of home ownership alive for every customer.

We see home loans differently. We see it through your eyes.

Group 44

U.S. based
customer service.

Online fees

No online
transaction fees.

Cc 1

Home rewards
credit card.

RTB

WHAT IT MEANS FOR YOU

Same loan. Better loan company.

While we’ve been working hard to change our company for the better, you don’t have to worry about the important stuff changing about your loan.

  • Your Loan Number
  • Your Loan Status and Terms
  • Our easy-to-use website and mobile app
  • How you manage your account online
  • Where and how you make payments
  • Our customer service number and hours
  • Our mailing address
Cooperbump2p

FREQUENTLY ASKED QUESTIONS

You've got questions. We have friendly answers.

why name change
Where do I send payments
Is my loan being transferred
Why not Mrs. Cooper

STILL GOT QUESTIONS?

Phone 888-480-2432

FOLLOW OUR STORY

We've changed more than just our name.

We realized the industry is in need of change and we're making it.
Watch our transition. And stay up-to-date with everything that's happening.

man in the mirror