Recasting a mortgage happens when you put down a lump-sum payment toward the principal balance and the lender re-amortizes the loan. Since you are paying down your principal by a large amount, your monthly payment will be lowered, but your interest rate and loan terms will remain t...

What kind of assistance options are available if I cannot pay my mortgage? Your options may include refinancing, repayment plans, and loan modification. How can I get assistance if I cannot pay my mortgage? You can complete a mortgage assistance application online and let us know w...

How can extra payments change my amortization schedule? Using our mortgage payoff calculator, you can see how any amount of extra principal can change not only how quickly you pay off the mortgage, but also how much total interest you’ll end up paying.

How do I request a payoff quote online? If you’re a Mr. Cooper customer, you can request one through your online account. Depending on your loan, you may be eligible for an instant payoff quote. Otherwise, we will send your payoff quote by the delivery method you select within the ti...

Learn how to recast your mortgage and lower your monthly payment by making a lump-sum payment toward the principal balance. Find out the eligibility requirements, fees, and process for recasting your loan with Mr. Cooper.

View activity & make or edit any type of payment. View, download, or print your account statements. Manage all insurance & tax details for your mortgage. Info for new and recently transferred customers. View common mortgage assistance solutions. Get help and support for your Mr. Coop...

Complete a mortgage assistance application online now and let us know what’s going on. We’ll help you determine a plan of action and next steps based upon your circumstances. You can also contact us if you have questions or need to speak with an agent. What mortgage assistance is ava...

Learn how to recast your mortgage and lower your monthly payment by making a lump-sum payment toward the principal balance. Find out the eligibility requirements, fees, and process for recasting your loan with Mr. Cooper.

You can also make a one-time payment through your online account. Check out our Smart Calendar for important information about your due date, grace period, and more. Here’s a video on how it works and where to find it: © 2025 Nationstar Mortgage LLC d/b/a Mr. Cooper. Mr. Cooper is a ...

Visit the Forgot Your Password page to reset the password for your online account. You’ll need to enter your username to reset your password. If you don’t know it, visit the Forgot Your Username page. If you’re locked out of your account, you’ll need to contact us to have it unlo...