Learn how to contact Mr Cooper by chat, message, phone, mail or social media if you have a problem with your mortgage. Find the phone number, chat option, mail address, and online form for Mr. Cooper customer service, payoff quotes, and other inquiries.

If you’re having an issue with any part of your mortgage experience, we want to make it right. Please contact us and we will do our best to quickly resolve your issue. Here's how to get started: Chat with us. Call us at 855-805-6993. If you’re unable to resolve your issue by chat o...

You’ll need to enter your username to reset your password. If you don’t know it, visit the Forgot Your Username page. If you’re locked out of your account, you’ll need to contact us to have it unlocked. What if I forgot my username? To find the username for your online account, vis...

How can I get assistance if I cannot pay my mortgage? You can complete a mortgage assistance application online and let us know what’s going on. We’ll help you determine a plan of action and next steps based on your circumstances. If you’d prefer to mail or fax your application, you ...

Learn how to contact Mr Cooper by chat, message, phone, mail or social media if you have a problem with your mortgage. Call us at 833 - 685 - 2566.

We have several options to submit your documentation: Online: Sign in to your online account. However you send your documents, please be sure to include a note including your name, loan number, property address, and contact information.

Message Center: Open a ticket in the Message Center. Automated Phone System: Call 833-685-2565. Mail: Send us a short letter stating that you’d like a payoff quote. all of your most up-to-date contact information. A preparation fee of up to $25 may apply to each payoff quote statem...

Learn how to contact Mr Cooper by chat, message, phone, mail or social media if you have a problem with your mortgage. Find the phone number, chat option, mail address, and online form for Mr. Cooper customer service, payoff quotes, and other inquiries.

If there are any changes to your insurance policy or carrier, please let us know as soon as possible by sending us the Declarations Page. Visit www.mycoverageinfo.com/mrcooper and follow the simple instructions to upload your Declarations Page. Be sure to include your loan nu...

Credit Corrections When and how to request a credit correction Avoiding & Reporting Mortgage Scams Provides red flags to help avoid mortgage scams How To Share Your Complaints and Get Help Provides ways to contact Mr. Cooper to submit feedback Verification of Mortgage (VOM) Explain...