There are 2 ways to remove a spouse’s name from the mortgage: Release of liability – You can ask your lender for a release of liability. This is a document that releases a borrower from their obligation to pay back the loan. The spouse remaining on the mortgage needs to quali...

Note: Transferees may qualify for successor in interest status, which allows them access to information related to this loan. However, in order to confirm this status, we need to be provided a copy of the documents mentioned above.

Release of liability – You can ask your lender for a release of liability. This is a document that releases a borrower from their obligation to pay back the loan. The spouse remaining on the mortgage needs to qualify for the new loan using only their income and assets.

How can I get assistance if I cannot pay my mortgage? You can complete a mortgage assistance application online and let us know what’s going on. We’ll help you determine a plan of action and next steps based on your circumstances.

It’s easy to toggle between your loans. Just use the handy loan switcher feature on the upper left of your main account overview page.

Release of liability – You can ask your lender for a release of liability. This is a document that releases a borrower from their obligation to pay back the loan. The spouse remaining on the mortgage needs to qualify for the new loan using only their income and assets.

If you’re having an issue with any part of your mortgage experience, we want to make it right. Please contact us and we will do our best to quickly resolve your issue. Here's how to get started:

Your account was transferred because your previous servicer sold your loan to us, your new servicer. It is very common for mortgage loans to be sold between servicers.

Release of liability – You can ask your lender for a release of liability. This is a document that releases a borrower from their obligation to pay back the loan. The spouse remaining on the mortgage needs to qualify for the new loan using only their income and assets.

It’s easy to toggle between your loans. Just use the handy loan switcher feature on ... If you’re facing a long-term hardship, we can review you for a loan modification to determine if more manageable terms are available.