We have several options to submit your documentation: Online: Sign in to your online account. However you send your documents, please be sure to include a note including your name, loan number, property address, and contact information.

To send your mortgage assistance documents to Mr. Cooper, you can use fax number 214 - 488 - 1993 or other options such as online, email, or mail. Be sure to include your name, loan number, property address, and contact information in your documents.

How can I get assistance if I cannot pay my mortgage? You can complete a mortgage assistance application online and let us know what’s going on. We’ll help you determine a plan of action and next steps based on your circumstances. If you’d prefer to mail or fax your application, yo...

Only Mr. Cooper customers and authorized third parties may request a payoff quote. You can authorize a third party to request a payoff quote on your behalf online. You can request a payoff quote through your online account. Depending on your loan, you may be eligible for an instant...

Account: XXXXXXXXXXXXXXXXX (This will be a unique number generated for you on your payoff quote statement.) ABA/Routing Number: 021000021 Bank Name: JP Morgan Chase Bank

To send your mortgage assistance documents to Mr. Cooper, you can use fax number 214 - 488 - 1993 or other options such as online, email, or mail. Be sure to include your name, loan number, property address, and contact information in your documents.

You can quickly apply for mortgage assistance online. If you’d prefer to mail or fax your application—or if you don’t have an online account—you can download it here. Note: If you're currently engaged in an active bankruptcy, please consult with your attorney before submitting a mo...

We receive tax bills for escrowed accounts, so you don’t need to send us your copy unless the bill is for delinquent taxes or a supplemental/interim tax. Please write your loan number on it first, and then send to any of the following: Why did I get a tax bill? © 2025 Nationstar Mort...

How do I request a payoff quote online? If you’re a Mr. Cooper customer, you can request one through your online account. Depending on your loan, you may be eligible for an instant payoff quote. Otherwise, we will send your payoff quote by the delivery method you select within the ti...

Email: modification.assistance@mrcooper.com; Fax: 214-488-1993; Mail: Mr. Cooper Attn: Centralized Mod Department PO Bo... Find the phone number, chat option, mail address, and online form for Mr. Cooper customer service, payoff quotes, and other inquiries.