After a customer on the loan has passed away, you’ll need to notify Mr. Cooper and provide one or more of the following documents: Death Certificate – This document is used to validate the death of the customer and make the necessary updates to the account.

If you want to transfer ownership of your property into a Trust or to your spouse/children, you’ll need to notify Mr. Cooper and provide one or more of the following documents: Deed – This document is used to validate that you are an owner of the property.

Major financial accounts — like IRAs, 401 (k)s and stockholder accounts — typically have online account settings where you can designate a beneficiary (or beneficiaries). Consider setting this up, and also include the designations with the information in your will.

Payoffs must be made via certified funds—wire transfer, money order, or cashier’s check. Please do not send personal checks, certified personal checks, or cash. Your payoff quote statement will include all of the information you need about our receiving bank for wires. Note: We sugge...

We found more than 100 results for your search. General account help, transfer of ownership, deceased borrower, credit corrections, divorce. Find the phone number, chat option, mail address, and online form for Mr. Cooper customer service, payoff quotes, and other inquiries.

DIL means that you voluntarily transfer ownership of your home to your lender, the lender terminates the loan, and the remaining balance due is forgiven. Note: A DIL may have tax consequences and/or impact your credit, so you’ll want to contact your tax advisor to discuss these pot...

Major financial accounts — like IRAs, 401 (k)s and stockholder accounts — typically have online account settings where you can designate a beneficiary (or beneficiaries). Consider setting this up, and also include the designations with the information in your will.

To find the username for your online account, visit the Forgot Your Username page. If you also need to reset the password, you can visit the Forgot Your Password page. What if I have more than one loan? It’s easy to toggle between your loans. Just use the handy loan switcher feature ...

View activity & make or edit any type of payment. View, download, or print your account statements. Manage all insurance & tax details for your mortgage. Info for new and recently transferred customers. View common mortgage assistance solutions. Get help and support for your Mr. Coop...

If you need to authorize a housing counselor, licensed lawyer, or other “third party” to discuss the details of your mortgage, the easiest way is through your Settings page. Simply scroll down to the Authorize 3rd Party section, select “ Edit,” and complete the required information.