To send your mortgage assistance documents to Mr. Cooper, you can use fax number 214 - 488 - 1993 or other options such as online, email, or mail. Chat is available 24/7 with instant support for your mortgage & account needs.

Fax: 972-459-1611 Mail: PO Box 612488, Dallas, TX 75261 Note: In addition to the death certificate, in order to release any information on the loan to you, we must confirm that you are a successor in interest to the customer or the Executor of the Estate.

We’ll help you determine a plan of action and next steps based on your circumstances. If you’d prefer to mail or fax your application, you can also download it.

Be sure to include your loan number and most up-to-date contact information. Feel free to contact us if you have any questions about insurance changes. It’s important we’re kept in the loop so we can keep your escrow account up to date and use its funds properly on your behalf.

Transfer customers: You can use your new Mr. Cooper loan number or the loan number you had with your previous servicer. How can I make my payments to Mr. Cooper? Whether you prefer to make payments by mail, phone, online, or automatically recurring, we’ve got you covered with m...

Credit Corrections When and how to request a credit correction Avoiding & Reporting Mortgage Scams Provides red flags to help avoid mortgage scams How To Share Your Concerns and Get Help Provides ways to contact Mr. Cooper, submit concerns, and request information Verification of Mor...

Learn how to contact Mr Cooper by chat, message, phone, mail or social media if you have a problem with your mortgage. Find the phone number, chat option, mail address, and online form for Mr. Cooper customer service, payoff quotes, and other inquiries.

Email: researchincoming@mrcooper.com; Fax: 972-459-1611; Mail: PO Box 612488, Dallas, TX 75261; Note: Not every state allows legal separations. Consult an attorney for more information.

Note: If you haven’t authorized them online or over the phone, download, complete, and sign the form to send with your VOM request. Create a written or typed note requesting a VOM. Note: Please provide the mailing address you want the VOM sent to (VOMs cannot be faxed).

Find the phone number for Mr. Cooper customer service, payoff quotes, and other inquiries. You can also chat, mail, or message them online for your mortgage and account needs. See the full list of contact methods and hours of operation.