Find answers to common questions about mortgagee clause, a term that refers to the lender's interest in your property. Learn how to update your mortgagee clause if your loan was transferred to Mr. Cooper and what to do with optional insurance products.

Find answers to common questions about mortgagee clause, a term that refers to the lender's interest in your property. Learn how to update your mortgagee clause if your loan was transferred to Mr. Cooper and what to do with optional insurance products.

You’ll need to notify your insurance company that your loan was transferred to us and that they’ll receive payments from us now. Give them your new loan number and have them update the mortgagee clause on your account to:

Learn how to contact Mr Cooper by chat, message, phone, mail or social media if you have a problem with your mortgage. Call us at 833 - 685 - 2566. Find the phone number for Mr. Cooper customer service, payoff quotes, and other inquiries.

Note: You’ll need to notify your insurance company about the transfer and update the Mortgagee Clause on your policy— here’s how. Want to jump straight to your specific information? Visit our Welcome page. If the transfer is complete, you can create your new online account from t...

Mortgage assistance is a general term that covers a variety of programs and solutions intended to help homeowners who are experiencing financial difficulty and having trouble making their mortgage payment. What kind of assistance options are available if I cannot pay my mortgage...

Find answers to common questions about mortgagee clause, a term that refers to the lender's interest in your property. Learn how to update your mortgagee clause if your loan was transferred to Mr. Cooper and what to do with optional insurance products.

While there are a lot on the market, insurance companies must carry at least a B+ rating from A.M. Best to provide coverage on Mr. Cooper accounts. Please contact us if you have questions about whether your preferred insurance providers qualify.

It’s easy to toggle between your loans. Just use the handy loan switcher feature on the upper left of your main account overview page. What is this LIBOR notice about and how does this relate to my ARM loan?

If you’re facing a long-term hardship, we can review you for a loan modification to determine if more manageable terms are available. While refinancing means replacing your existing loan with a new one, loan modification keeps your existing loan and changes its terms.