PRESS

Mr. Cooper Leverages Technology and Design Thinking to Help Customers Keep the Dream of Homeownership Alive

DALLAS, Texas (April 3, 2018) — Mr. Cooper®, the nation’s largest non-bank mortgage servicer and a leading mortgage lender, today announced a design thinking initiative to develop mobile-friendly solutions that reimagine the experience of homeownership for customers. Mr. Cooper is also launching a web and mobile-based loan tracker as part of its new digital mortgage experience.

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Mr. Cooper Awarded Top Servicing Performance Rating from Fannie Mae

DALLAS, TX (April 3, 2018) – Mr. Cooper®, the nation’s largest non-bank mortgage servicer, today announced that the company has received Fannie Mae’s Servicer Total Achievement and Rewards™ (STAR™) performer recognition for overall performance in 2017.

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Mr. Cooper Launches “Home, Smart Home” Sweepstakes with $25K Grand Prize

DALLAS, Texas (Feb. 28, 2018) — Mr. Cooper®, the nation’s largest non-bank mortgage servicer, today announced its six-week, nationwide “Home, Smart Home” sweepstakes where participants can enter to win a $25,000 Smart Home Makeover, among a hundred other exciting smart home prizes.

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Mr. Cooper Survey: A Third of Americans Would Rather Skip the Holidays Than Spend Money on Gifts

DALLAS, Texas (Nov. 21, 2017) – Mr. Cooper®, the nation’s largest non-bank mortgage servicer, today announced the results of a nationwide survey of 1,155 Americans showing that household debt and credit are key drivers of stress during the holiday season.

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Mr. Cooper Partners with Digital Insurance Agency Matic Insurance Services to Put Money Back in Homeowners’ Pockets

DALLAS, Texas (Nov. 7, 2017) - Mr. Cooper®, the nation’s largest non-bank mortgage servicer, today announced that it has led the Series A funding round in Matic Insurance Services (Matic), a digital insurance agency whose technology enables homebuyers to obtain homeowner’s insurance seamlessly during the mortgage process.

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Nationstar Rebrands as Mr. Cooper

DALLAS, TX (August 21, 2017) - Nationstar Mortgage Holdings Inc. (NYSE: NSM) (“Nationstar”) today officially unveiled a new brand name, Mr. CooperSM, for its mortgage servicing and originations operation. The new brand is a tangible expression of the company’s dedication to making the mortgage process more rewarding for its more than 3 million customers.

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Nationstar Moves Customer Service Operations to the United States, Creating New Jobs and Investing in an Improved Customer Experience

DALLAS, Texas (June 21, 2017) - As part of its transformation to become more customer-centric, Nationstar Mortgage today announced it has moved its international call center operations back to the United States, creating 500 new jobs and bringing customer service closer to the company’s more than 3 million customers. Moving all call center operations onshore represents one of the key investments the company is making to improve the customer experience.

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Nationstar to Officially Become Mr. Cooper in August 2017

DALLAS, Texas (May 2, 2017) - Nationstar Mortgage Holdings Inc. (NYSE: NSM) (“Nationstar”) today announced that it will officially rebrand its operating company, Nationstar Mortgage LLC, to “Mr. Cooper” in August. The brand name change is a significant step forward in the company’s two year transformation to make homeownership more rewarding and less worrisome for its nearly 3 million customers.

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