By registering for paperless delivery, you agree to receive all account communications electronically. This includes, but is not limited to: Billing Statements, Escrow Statements, Year-End Tax Statements, Mortgage Assistance related documents, and Notices and Letters regarding your account. This could also include communications from our affiliates, agents, or vendors, about any product or services completed by them on our behalf.

You also agree that electronic notifications will be disabled, and you will begin receiving all documentation via U.S. mail again when certain events occur and we place the account in certain statuses including, but not limited to, suspicious activity, bankruptcy, foreclosure, litigation and/or charge off.

You may cancel at any time and receive communications via the U.S. Postal Service. To cancel paperless delivery, go to Communication Settings and slide paperless preferences to off. There is no fee to cancel this service. You may also call Customer Service at 833-685-2566 to update your communication preferences.

It may take up to one billing cycle for changes to your delivery preference to become effective. You may obtain and print a paper copy of an electronic record through the statements section on the website. There is no fee for printing records.

To receive paperless delivery and access your documents electronically, you must have a valid email address, Adobe Acrobat Reader Software 10.0 or Higher and a compatible web browser (Internet Explorer 11+ or Firefox 41+ or Safari 9+ or Chrome 45+).