CONTACT US

CONTACT US

CALL US

Contact Us

CUSTOMER SERVICE


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Monday – Thursday 7 a.m. to 8 p.m. (CT)
Friday 7 a.m. to 7 p.m. (CT)
Saturday 8 a.m. to 12 p.m. (CT)
refinance
refinance

MAILING ADDRESSES


FOR PAYMENTS

Mr. Cooper
PO Box 650783
Dallas, TX 75265-0783

FOR OVERNIGHT MAIL

Mr. Cooper
Lake Vista 4
800 State Highway 121 Bypass
Lewisville, TX 75067

NOTICE OF ERROR/REQUEST FOR INFORMATION

Notice of error, complaints, request for information or other qualified written requests

Attn: Customer Relations
PO Box 619098
Dallas, TX 75261-9741

ACCESSIBILITY UNDER THE AMERICANS WITH DISABILITIES ACT


If you have a question or comment about our accessibility practices under the Americans with Disabilities Act, contact one of our accessibility coordinators using one of the methods below.

PHONE

888-364-2432

RELAY SERVICES

We accept calls through the federal Telecommunications Relay Service (TRS), which supports various videos over the internet, as well as TTY and TDD devices.

You can find more information on the FCC website.

TRANSFER OF OWNERSHIP


If you need to notify Mr. Cooper of a transfer of ownership or to become a successor in interest for a Mr. Cooper loan, learn more about the different options or contact us using one of the methods below.

PHONE

888-364-2432