I just wanted to take a moment to thank both, my Mortgage Professional Raffik, my Loan Closing Coordinator Duke and of course Mr.Cooper for the incredible, pain free refinance process for my home. I was hesitant to refinance because I did not feel like going thru all the hassle, which I have done before. Both Raffik and Duke were always so helpful and patient with my questions. The process as I mentioned was so easy I most definitely will be recommending you to my friends and family! Thank you for making this experience such a pleasant one…now I can focus on remodeling my home!!!