I wanted to take a moment to praise Jason and Troy for their exceptional follow up, customer service, and attention to detail. Jason and Troy have made refinancing my home a breeze, they constantly kept me up to date, and made sure to move things along quickly. I am ecstatic to remain a Mr. Cooper customer, and people like Jason and Troy are the cause of that. I get my fair share of messages from customers, and so few are positive, that I hope this helps to brighten your day. You have great people working for you, and as a customer I appreciate them.