WHAT OUR CUSTOMERS HAVE TO SAY


Testimonials are actual customer experiences. Results not typical. Your results will vary and you may not see similar results.


I was so surprised at how easy it was. All of the agents I worked with were extremely efficient, patient and kind.

Debra D.

From beginning inquiry to my refinance closing, the entire process was easy to follow, the communication was excellent, and everyone was great to work with. The convenience of doing everything online was exactly what I needed. Thank you!

Debbora W.

We had an amazing experience with Mr. Cooper. They are by far better then all the other lenders out there.

Mauricio R.

I've gone through 4 re-fi's in the last 6 years. This experience was the best, without a doubt. the staff was knowledgeable and communicated well.

Elbert H.

Janie's Story

We all know that love makes the world go ‘round, but there’s another essential, driving…

Read More..

Christy's Story

Do you ever feel like you need magic to fix a problem? While we aren’t…

Read More..

Sandy's Story

A simple life is a happy life, or so they say. Life tends to be…

Read More..

SUBMIT YOUR MR. COOPER STORY



403 Reviews

Kindness
Knowledge
Helpfulness
Write A Review
Kindness
Knowledge
Helpfulness
05/15/2018
My experience with "Mr. Cooper" mortgage during the process to re-finance my rental was pleasent. The staff at Mr. Cooper Read More were always polite, informative, complete, and serviced my loan in a very timely fashion. The "e-doc" process was very convenient and saved time and effort. Interest rates and other fees were all competitively priced. I did not have to shop around. Thank you. Read Less
Kindness
Knowledge
Helpfulness
05/15/2018
I would definitely recommend Mr. Cooper. I had to inquire about a refinance and Elliott was super helpful and nice, Read More he got me the best option avail to me and my hubby. He answered all my questions and then some. If he was not available, I would leave a msg and he would call back promptly. The same with email. Dan was the other rep I spoke with, again super helpful and nice. He made the refinance smooth. If I was missing anything he would be right on it to let me know, so that we could get the closing done sooner rather than later. He also returned calls/emails promptly. Elliott and Dan you were our rocks thru this process, thank you so much. Read Less
Kindness
Knowledge
Helpfulness
05/07/2018
I had a loan with a different company and it was transferred to Mr. Cooper. I was their customer for Read More many years and then recently, I wanted to take advantage of the HARP program and better interest rates. I started putting out requests through various channels and thought I'd give Mr. Cooper an opportunity to meet or beat those existing offers. And they did really well in beating the offers that I had from other lenders, so did a refinance with them. It was very fast and efficient, and really beyond expectations at every level. I hadn't done a refinance in a long time, so I suppose some of that is the industry's advancing technology, but it was seamless and perfect as I could hope for. Read Less
1 49 50 51