WHAT OUR CUSTOMERS HAVE TO SAY


Testimonials are actual customer experiences. Results not typical. Your results will vary and you may not see similar results.


I was so surprised at how easy it was. All of the agents I worked with were extremely efficient, patient and kind.

Debra D.

From beginning inquiry to my refinance closing, the entire process was easy to follow, the communication was excellent, and everyone was great to work with. The convenience of doing everything online was exactly what I needed. Thank you!

Debbora W.

We had an amazing experience with Mr. Cooper. They are by far better then all the other lenders out there.

Mauricio R.

I've gone through 4 re-fi's in the last 6 years. This experience was the best, without a doubt. the staff was knowledgeable and communicated well.

Elbert H.

Sandy's Story

A simple life is a happy life, or so they say. Life tends to be…

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Janie's Story

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Christy's Story

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374 Reviews

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07/30/2018
The whole process from start to finish was really great. Clear communication from all people involved. Site was easy to Read More navigate to track progress of the loan. I was informed each time i would be contacted by someone new and what they needed from me. Even got a follow-up call a month after to make sure we were satisfied with the experience. Read Less
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07/29/2018
Everything went smoothly. Very professional staff.
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07/28/2018
I've refinanced with Mr. Cooper twice and they were very helpful. The first time I refinanced, the guy who I Read More worked with was wonderful and I had better guidance at that time. On the second time, I paid off some credit card. The refinance and appraisal were simple, smooth and easy. They were very thoughtful and they explained everything. Mr. Cooper has a very good service. Everything was perfect and all at my convenience. Read Less
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07/28/2018
Excellent staff from start to finish!
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07/28/2018
I choose Mr. Cooper as my mortgage lender; because they ben over backwards to help there clients.
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07/27/2018
Craig and Steven worked diligently to get my refinancing done. Communication was great and I truly had no problems with Read More this refinance process. I closed in less than 30 days, funded as promised and received awesome service from Mr. Cooper and these two team members. Read Less
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07/27/2018
Great communication throughout the entire process.
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07/27/2018
Excellent refinance experience. It was almost effortless. Great job!!
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