WHAT OUR CUSTOMERS HAVE TO SAY


Testimonials are actual customer experiences. Results not typical. Your results will vary and you may not see similar results.


I was so surprised at how easy it was. All of the agents I worked with were extremely efficient, patient and kind.

Debra D.

From beginning inquiry to my refinance closing, the entire process was easy to follow, the communication was excellent, and everyone was great to work with. The convenience of doing everything online was exactly what I needed. Thank you!

Debbora W.

We had an amazing experience with Mr. Cooper. They are by far better then all the other lenders out there.

Mauricio R.

I've gone through 4 re-fi's in the last 6 years. This experience was the best, without a doubt. the staff was knowledgeable and communicated well.

Elbert H.

Sandy's Story

A simple life is a happy life, or so they say. Life tends to be…

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Janie's Story

We all know that love makes the world go ‘round, but there’s another essential, driving…

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Christy's Story

Do you ever feel like you need magic to fix a problem? While we aren’t…

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403 Reviews

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08/17/2018
Our refinance was an excellent experience. There was absolutely no drama and no surprises. I would very much like to Read More thank Kevin and Angelique was very easy to work with. I would strongly recommend anyone who is thinking about purchasing or refinancing to work with the folks at Mr Cooper. Thank you John Read Less
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08/17/2018
Great experience, no complaints. From the beginning to the end, everything ran so smoothly. Everyone that I spoke with was Read More informative and knowledgeable, and helpful. Read Less
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08/17/2018
Mr. Cooper helped me in my refinance. The staff were very thorough and all went smoothly.
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08/17/2018
Quick and easy
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08/17/2018
Was extremely easy, no Hoops to jump through. We provided requested documents in a timely manner and were kept informed Read More all along the process. Every person we dealt with was courteous and professional. They always answered any questions we had in a very timely manner. We would recommend Mr. Cooper to anyone. Read Less
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08/17/2018
We refinanced our home and Mr Coop had great customer service and it was super easy closing process. Would highly recommend!
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08/17/2018
The experience with all the reps was amazing. A huge thanks to Max. I started the process with him and Read More he walked me through to the end. Thanks Mr. Cooper team. Read Less
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08/17/2018
Every aspect of my closing was a positive experience. Every Mr. Cooper employee or associate involved in my closing was Read More polite, courteous and prompt with providing responses and/or information. Very positive experience. Thank you Mr. Cooper. Read Less
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