WHAT OUR CUSTOMERS HAVE TO SAY


Jeff Devlin's customer testimonial for Coffee With A Cooper
Mike Sanderson's customer testimonial for Coffee With A Cooper
Ashanti's testimonial for Mr. Cooper

Testimonials are actual customer experiences. Results not typical. Your results will vary and you may not see similar results.


Jeff's Story

I can’t tell you how thankful I am that Christine and I got matched. I…

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Mike's Story

Hey Dan. I wanted to give some feedback to you and Norris who navigated me…

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Ashanti's Story

OK, so, let me just say that this darn loan has caused me MUCH grief…

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10/18/2018
Dear Andrew and Ginger. I am writing to thank you again for your efforts with respect to my loan applicationRead More with Mr. Cooper. I much appreciated your prompt and considerate responses to all of my questions throughout the process. I also might have given up if it weren't for the encouragement of Andrew in the initial phase of the loan. I know that this is all part of your job but I do think that you are both very good at it. I will recommend your services to my friends. Read Less
10/17/2018
I just wanted to write a quick note to tell you how perfectly satisfied I was with the refinancing ofRead More my loan. Kevin could not be more professional and helpful to help me navigate the process. His communication was excellent! If I live forever, I will keep doing it every couple of years when I need some improvements, lol! Read Less
09/21/2018
Hi John. Thank you so much for all your help in the processing and closing of my refinance. You haveRead More been so very helpful and considerate in helping me to get this done. If all employees of Mr. Cooper are as helpful and considerate as you and Anthony, it is truly a wonderful company, and I would recommend it to everyone. Thanks again for your help. I really appreciate it. Read Less
09/20/2018
I just wanted to personally say thank you for all you've done for us. You have been very patient withRead More my questions and answered then timely and thoroughly. I applaud your professionalism through this process. It was truly a pleasure doing business with you. You were available for me at all hours and weekends which I was floored by. You're outstanding customer service will keep me with Mr. Cooper for years to come. Read Less
08/30/2018
I know excellence when I see it. Working with Adam, during my recent Mr. Cooper refinance was a testament toRead More this. Every question competently answered, reliable beyond belief, and client satisfaction were above the mark throughout the process. I actually enjoyed the process, which came as a surprise to me, because I knew Adam had my back. The process was timely, painless, and I know that I'm financially ahead because of it. I would work with Adam and Mr. Cooper again without a doubt. Thank you for providing such a thoughtful, engaging, and knowledgeable sales team lead/mortgage professional. Read Less
08/30/2018
Thank you so much Jessica, and a big thank you to Randy also. I have had such a good relationshipRead More with Mr. Cooper now throughout the years you guys are terrific! Once again, Jessica you have been so helpful your group at Mr. Cooper has made a family very happy and secure in our new home. Read Less
08/27/2018
I have to say I have never worked with such a prompt, courteous, professional loan officer in my life. LeeRead More went above and beyond to help us with our refinancing and kept us in the loop the whole entire time. She always emailed and called me when I needed reassuring. You have a real keeper and I just want to say it was a real privilege having her on our side. Read Less
08/24/2018
LaSharon and Scott. I want to thank you both for doing an amazing job on helping me refinance my loan.Read More I know you deal with these things daily, and I'm sure you come across all types of customers, but I am an extremely happy customer. From the beginning, Scott you made this so easy, and no matter what questions I had you gave me, what I felt were extremely honest answers. LaSharon, once the ball went into your court you continued with the same excellent service that Scott started with. I don't know how the other employees are at Mr. Cooper, but I am happy to have had both of you in my corner. If ever I get another home loan and decide to use Mr. Cooper, if I am allowed to and you both still work with Mr. Cooper, I would love to use the 2 of you for I know I would get excellent service. Thanks again and be well!! Read Less