WHAT OUR CUSTOMERS HAVE TO SAY


Jill's testimonial for Coffee With a Cooper
Jeff Devlin's customer testimonial for Coffee With A Cooper
Mike Sanderson's customer testimonial for Coffee With A Cooper

Testimonials are actual customer experiences. Results not typical. Your results will vary and you may not see similar results.


Jill's Story

I just wanted to send a quick note to say how thankful I am to Josh and…

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Jeff's Story

I can’t tell you how thankful I am that Christine and I got matched. I…

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Mike's Story

Hey Dan. I wanted to give some feedback to you and Norris who navigated me…

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01/02/2019
I just refinanced with Mr. Cooper and just want to let you know everything went perfect. I was dealing withRead More Dan, Tamara, and Leah throughout the whole process. They were AWESOME!! I will spread the word and hopefully send more business your way. Read Less
01/02/2019
My wife and I wanted to take the opportunity to give you some feedback about Lee and how well theRead More loan process went. We found her to be very polite. We are not mortgage smart and with all the questions we asked her, she never once made us feel foolish for not knowing the answer. I know my wife probably asked some of the same questions more than once and I know Lee didn't ever get frustrated. When we left a message either by email or phone, she was quick to respond and didn't leave us waiting for answers. What we are trying to say is this entire refinance was as stress free as anyone could ask for from someone who obviously loves her job and gives her customers excellent service. We are happy with the experience we had with Lee and her handling of this loan. Thanks for listening. Read Less
12/28/2018
My husband and I worked with James at Mr. Cooper to refinance our home. The process was easy and nonRead More stressful. We were always kept informed of the process and if there was additional information required. The process went as promised. Thanks to James and Mr. Copper. Read Less
12/27/2018
Luis and I just wanted to take the time to thank you both for all your hard work and supportRead More during the purchase of our new home! You were both amazing to work with and we are very grateful to have been able to have you working along side us! Read Less
12/14/2018
I wanted to write to tell you that my husband and I had the GREAT pleasure of working with JackRead More on the refinancing of our mortgage. He was by far the best mortgage professional we have ever worked with and I will and have recommended him to others. Our process was quick, painless and of the upmost professionalism. My husband and I would like to thank you for your firm's well run process and look forward to being a client of yours. Read Less
12/07/2018
It has been an absolute pleasure working with Duke and Randy on a re-finance for our rental property. The processRead More was extremely smooth and efficient. They provided assistance, guidance and updates every step of the way. We knew the status of the loan at any given point or if there were any additional information needed from us. They are very thorough and detailed oriented. I will not hesitate to work with Duke and Randy in the future. I will also recommend them to anyone looking for a home loan. Read Less
11/30/2018
There simply are no superlatives sufficient to thank you for your fantastic service due to my personal situation, you andRead More Angelica took what turned out to be an extremely challenging refinance my house and successfully navigated me through the process to a successful conclusion. In every single step, you proved to be friendly, patient, polite, knowledgeable, professional and consistently available to me. I can't remember the last company I dealt with that returned calls and emails in such a timely manner. Thank you so much for all you did for me and for all of your patience. You have been wonderful since day one, and you can be sure that if I know anyone looking for a loan they will have your name and number from me. Read Less
11/28/2018
I know when something goes wrong, people complains loud and clear, but when something goes right, we are slow toRead More acknowledge it. So the favor is; elevate this to the highest level you can within your company. From the first time Joey had contacted me and right through the completion of the project, he was always there for us. It became evident to us that he cares about the customer and has the patience to deal with us. Just an outstanding person. I had my doubts about doing a refi over the phone/internet but Joey had made everything so seamless and easy. Mr. Cooper is very lucky to have a Joey on their team. Top 5 best customer service experience I have dealt with! Read Less