I just wanted to let you know what a great job Chris and Steve did working with me through my refinancing of my home. Because of these two gentlemen, the process was totally stress free and I can’t believe how fast it was completed. I have several closings under my belt over the years and I must say that this experience was absolutely the BEST. Both of them explained each and every step so that I knew what to expect and when. They didn’t hesitate to answer my questions no matter how small or off the wall the questions were. I definitely will recommend Mr. Cooper anytime I have someone ask me who to go to for a home loan. Please give my sincere thanks to Chris and Steve for all they did to make this painless and stress-free for me. They are the best.