I just wanted to send you a message to thank the CEO for having the vision to create a mortgage company that is so customer friendly. Mr. Cooper is light years ahead of every other mortgage company I’ve dealt with in the past. Your online loan center is easy to access and visually appealing! Paying my bill is simple now and takes almost no time. The communications that I have received from you have been timely, friendly and easy to understand. I’m SO HAPPY with Mr. Cooper.