I would like to compliment two of your employees, Carlos and Kevin for the excellent service they provided during the process of our refinances. Mr. Carlos helped us from beginning to end. He was professional, knowledgeable, prompt and always polite. Mr. Kevin also displayed the same characteristics. This type of professionalism and commitment to the highest level of customer’s satisfaction has to be acknowledged. Having in mind such a pleasant experience with excellent employees like Mr. Carlos and Mr. Kevin, it would be my pleasure to continue doing business with Mr. Cooper and would highly recommend to other customers. Thank you and have a great day.