Hi Tia and Wendy. I just wanted to take a minute to thank you both again for all your help in getting my refi done. You have no idea what your help has meant to me. I know this is part of your job. But you were both so kind and made me feel like the most important customer you had. I will recommend Mr. Cooper to anyone that needs a home loan or refi because of you both. If you have a manager or boss that I could send a letter to, I would be happy to let them know what an awesome job you both did for me. This has been three years in the making, and the beginning of a whole new life for me. From the bottom of my heart…Thank you!