It’s been a pleasure to work with Mr. Cooper personnel. I would like to thank especially Nicolas and Fred for their excellent professionalism, dedication and desire to help their customers. They provided excellent support to all my needs and questions. They provided timely and helpful advice regarding purchase and refinancing. They let me know all the important information. They were extremely attentive and listened to all my concerns with a great deal of patience. They also ensured that I received all the information needed. They had a caring approach and they were true professionals. Please accept my gratitude towards them for their speedy, professional and efficient services. I’ll be glad to recommend Mr. Cooper to all the people that I know.