WHAT OUR CUSTOMERS HAVE TO SAY


Jeff Devlin's customer testimonial for Coffee With A Cooper
Mike Sanderson's customer testimonial for Coffee With A Cooper
Ashanti's testimonial for Mr. Cooper

Testimonials are actual customer experiences. Results not typical. Your results will vary and you may not see similar results.


Jeff's Story

I can’t tell you how thankful I am that Christine and I got matched. I…

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Mike's Story

Hey Dan. I wanted to give some feedback to you and Norris who navigated me…

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Ashanti's Story

OK, so, let me just say that this darn loan has caused me MUCH grief…

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11/15/2018
I wanted to take a moment and let you know how well Lee handled our loan processing with Mr. Cooper.Read More We refinanced and had a cash out amount. Lee gathered all the paperwork and took the time to explain everything in detail. She was expeditious in asking and returning paperwork. She interfaced well though email as well as by phone. Even when I overlooked a final signature she caught my error and walked me through resolving it in the nick of time. I think Lee is a valuable, integral employee. It was a pleasure to work with her. Read Less
08/27/2018
I have to say I have never worked with such a prompt, courteous, professional loan officer in my life. LeeRead More went above and beyond to help us with our refinancing and kept us in the loop the whole entire time. She always emailed and called me when I needed reassuring. You have a real keeper and I just want to say it was a real privilege having her on our side. Read Less
07/30/2018
All kudos to Lee and Anthony of your staff. Both exhibited the highest levels of professionalism, efficiency, and customer serviceRead More in regard to my loan. Both performed beyond my expectations over all facets of the new loan experience. As Ms. Lee and Mr. Anthony are emblematic of Mr. Cooper's standards of quality customer product delivery, I do highly recommend any and all seeking the highest level of financial services to your company. Read Less