WHAT OUR CUSTOMERS HAVE TO SAY


Jeff Devlin's customer testimonial for Coffee With A Cooper
Mike Sanderson's customer testimonial for Coffee With A Cooper
Ashanti's testimonial for Mr. Cooper

Testimonials are actual customer experiences. Results not typical. Your results will vary and you may not see similar results.


Jeff's Story

I can’t tell you how thankful I am that Christine and I got matched. I…

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Mike's Story

Hey Dan. I wanted to give some feedback to you and Norris who navigated me…

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Ashanti's Story

OK, so, let me just say that this darn loan has caused me MUCH grief…

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06/12/2019
Hello Christopher. I don’t often take the time out to write these letters (unfortunately) but today I had to informRead More you about what a great experience I had this time around refinancing my home. The improvements made within the system such as Loan Tracker are very efficient and all the people I dealt with were always pleasant and got the job done. Especially my go to man Dan, can’t say enough about this guy. His personality and experience make him a true asset to your company. I run a family owned business that’s been around over 50 yrs and people like Dan are who I choose to surround myself with. There was not one problem or obstacle that I don’t think he could not handle. I’m looking for an investment property at the moment and when I find what I’m searching for I wouldn’t hesitate to use the same people, including Xuan as well she was just as efficient and pleasant as Dan. Just felt you should know I always like when customers give me their feedback. Read Less
05/17/2019
Thanks again for all your help. This process has been refreshingly simple and very efficient. Nice working with you.
05/10/2019
Hi Dan. Thank you for all of your help with my refi. It was absolutely easy and very fast. IRead More will definitely let family and friends know. Read Less
04/15/2019
I would like to take this opportunity to relate my very positive loan experience with Mr. Cooper. It was veryRead More thorough, efficient and swift. Zakir, my mortgage professional, and Duke, my closing coordinator, provided excellent service. They were very professional, congenial and attentive. They constantly kept in touch with me by phone and/or email regarding the status and processing of my application. I am very appreciative for all of their assistance, which reflects a favorable impression on the company as well as them. Read Less
03/28/2019
Daniel provided great customer care in facilitating the refinance of my property in a timely manner. His positive attitude, patience,Read More prompt responses and creative problem solving made this a smooth and efficient experience. Read Less
01/11/2019
Good morning Devyn and Michelle. Again, I would like to thank you, most sincerely, as this is a humble noteRead More of appreciation for the outstanding customer service you provided me. Please accept my gratitude towards the two of you and your customer care for your speedy and efficient services. I would love to recommend your company to anyone who needs loan mortgage company. Keep up the good work. Read Less
01/02/2019
I just refinanced with Mr. Cooper and just want to let you know everything went perfect. I was dealing withRead More Dan, Tamara, and Leah throughout the whole process. They were AWESOME!! I will spread the word and hopefully send more business your way. Read Less
12/07/2018
It has been an absolute pleasure working with Duke and Randy on a re-finance for our rental property. The processRead More was extremely smooth and efficient. They provided assistance, guidance and updates every step of the way. We knew the status of the loan at any given point or if there were any additional information needed from us. They are very thorough and detailed oriented. I will not hesitate to work with Duke and Randy in the future. I will also recommend them to anyone looking for a home loan. Read Less